Policies

 
New Pay Per Service Customer
The dollar amount equivalent to two services will be paid in advance of service starting. The deposit will be held open on account & applied to the customers' final bill. All accounts must have a signed service agreement along with a valid credit card on file prior to any services being performed. 

One-Time Service Customer
One-time only service customers are required to pre-pay for all services prior to being scheduled. 

Projects
A 75% deposit is due before job will be scheduled. Upon completion, the remaining balance is due. 

Invoices
Invoices are generated on the last day of the month. Pay per service customers are billed for services rendered the previous month. (i.e. Services performed in January will be billed out on February 1st) Installment customers are billed for the current month. (i.e. Invoice for January services will be billed out on January 1st.) 

Terms
Invoices are Net 10. Outstanding invoices will be charged to the credit card on file if not received by the 15th of the month. Invoices will incur a 5% late fee if not paid before 16 days. 

Outstanding Balances
Services will be put on hold for customers whose balance exceeds 16 days. Services will resume when balance is paid in full. Balances that exceed 60 days will be turned over to our collection agency.